Call Operator (#457)

Are you passionate about helping people and providing excellent service?
We are looking for motivated professionals to join a Contact Center team in Sapporo. You’ll be supporting customers and agents across the full insurance process, from enrollment to payment.

Your role:

• Handle inquiries from policyholders and insured persons regarding insurance details and procedures

• Arrange and process documentation requests

• Deliver professional and empathetic customer support

What we’re looking for:

• Strong communication and customer service skills

• Confident PC skills

• Basic knowledge of life insurance and/or tax matters (a plus)

Location: Sapporo and/or Kairaku