Linux Infrastructure Lead (#368)

We are looking for an experienced Distributed Engineer.
The role involves both project-based work and BAU (Business As Usual) operations. You will play an active role in leading projects, delivering high-quality solutions, and ensuring smooth daily operations. This individual must have a proactive mindset, be able to propose optimal solutions to users, and collaborate closely with internal teams and external vendors.

Key Responsibilities:

1. Project and BAU Operations:

   • Deliver servers on time, on budget, and with high quality.
   • Administer and manage servers, ensuring their smooth operation.
   • Manage the End of Service Life (EOSL) of servers.
   • Collaborate with other teams, including middleware and cloud broker teams, to achieve seamless operations.
   • Participate in the "Move to Cloud" program, helping transition services to the cloud.
   • Identify and resolve problems that arise in server operations.
   • Lead daily operations and project initiatives to ensure successful outcomes.

2. Incident and Maintenance Management:

   • Lead troubleshooting for major incidents.
   • Take charge of major server maintenance activities to ensure minimal disruption and maximum uptime.

3. Quality and Standards:

   • Ensure the maintenance of high service quality by establishing and enforcing organizational standards for server management.

Qualifications and Requirements:

1. Experience:

   • More than 5 years of experience as a server engineer in an enterprise environment, with a strong understanding of server management (Windows, Linux, and/or Database).

2. Skills:

   • Strong technical expertise in server engineering and administration.
   • Excellent communication skills (both written and verbal) to interact effectively with both onsite and remote colleagues and clients.
   • Strong problem-solving abilities with a proactive approach to proposing solutions to users.
   • Ability to work collaboratively with global teams and support external vendors (especially those in India).

3. Critical Leadership Competencies:

   • Strong server engineering and technical skills.
   • A collaborative team player who can work effectively with others across different departments.
   • Excellent communication and interpersonal skills, capable of conveying technical information clearly to both technical and non-technical stakeholders.
   • Enthusiastic, resilient, and able to thrive under pressure.
   • Flexible and adaptable to change, continuously seeking improvement.
   • Ownership mindset, with a strong sense of accountability for outcomes.
   • Proactive engagement in security and compliance activities, with a focus on adhering to best practices.
   • Ability to propose innovative solutions and resolve issues effectively.
   • Quality-oriented with a commitment to continuous improvement.
   • Experience with storage systems is a plus.